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 TOP 500 OF FORTUNE 005---Process Engineer （编号：005） |
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windy
头衔: 海归少校
加入时间: 2004/06/30
文章: 707
海归分: 28468
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作者：windy 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Process Engineer （编号：005）
工作性质：全职 截止日期：2006-6-12
招聘人数：若干 月薪范围：面议
工作经验： 学历：
工作地点：大连
职位描述及要求
Job Responsibilities
The role of a Process Engineer varies from process design to project management through engineering and implementation of new or re-engineered processes within the APJ DALIAN Call Center operation area. The Process Engineer supports and drives key initiatives and projects. Help to design and redesign processes, to assure the operation is ready to support new business models. Key is to understand how processes, organizational structures and people interact as a system and to find a way to coordinate those elements to achieve defined goals. This also involves close co-operation with other HP organizations (Region & Country delivery team, Product Operations teams, IT etc. and with Customers and/or Partners.) 1. PROCESSES * Design and manage new processes within defined areas * Analyze and collect business/user requirements. Finalize and coordinate business specifications for system/application developments. Follow up with IT * Provide effective solutions, processes and control mechanism within defined areas * Lead continuous process improvement activities 2. CONSULTANCY * Act as an consultant "customer voice" within the Contact Center operation area, for the APJ DALIAN Contact Center organization and other related organizations * Evaluate and make recommendations on specifications for new tools, projects, processes and applications * Ensure that all activities are conducted within the established legal and HP policies 3. PROJECT * As a part of a project team, leading or being involved in the planning, testing, implementation and roll out of new tools, processes and applications.
Job Requirements
* Experience in project/process management
* University Degree in Computer Science, Business Administrition, Operational Research or equivalent
* Ability to multi-task
* Ability to handle complex tasks and projects
* Ability to work in a complex and multicultural business environment
* Fluent in the English language (verbal and written)
* Capability of Japanese or Krean will be an advantage
* Excellent communication skills (verbal and written)
* Excellent communication skills (verbal and written)
* Ability to sell own ideas internally and externally
* Creative, analytical, structured and organized
* Ability to meet deadlines and targets
Technical Abilitie:
* ISO Audit and Business process Management knowledge
* 6Sigma methodolgogy & project practise
* Knowledge of application systems(Call Center working experience will be an advantage)
** Understanding of business and strategies
联系方式：
E-mail：[email protected]
网址：https://www.denglongmen.com
作者：windy 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 TOP 500 OF FORTUNE 005---Process Engineer （编号：005） -- windy - (2782 Byte) 2006-3-14 周二, 16:11 (1160 reads)
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