| 作者 |
 猎头职位:HEAD OF OPERATIONS-China,IT& Financial backgroud |
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wendytjh
头衔: 海归上尉
性别:  年龄: 46
加入时间: 2006/04/05
文章: 32
海归分: 9231
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作者：wendytjh 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Reports to: Head of Operations – Asia
Applications are invited for the position of Head of Operations – China. This position is based in China (Beijing preferred) and is offered on local terms and conditions. Confirmation of appointment to the position is subject to obtaining the necessary employment visa approval from the Immigration Department for employees who are non-local citizens.
BRIEF JOB DEscriptION:
This position will be responsible for all implementation and customer support services and associated staff in the China of the Reuters Trade and Risk Management business. This role will report to the Head of Operations North Asia and will be responsible for a team of staff including project managers and functional and technical product/implementation consultants. The role requires experience in the Professional Services and Customer Support area and a proven people management background.
KEY RESPONSIBILITIES:
• Lead, build and develop a high quality Services team to support the Trade and Risk Management Business in China
• Ownership of the success and profitability of all Implementation Projects in China
• Planning and scheduling of staff
• Belief and active implementation of “best practice” services and methods
• Ability to manage, develop and work with third parties and sub-contractors
• Act as Project Director for key client projects in the region.
• Ability to assess, manage and actively mitigate project and business risk.
• Be accountable for customer satisfaction
• Be accountable for Customer Support KPIs
• Achieve revenue targets through successful implementations
• Ability to work co-operatively with Sales and the Business Solutions Group within the Bid Management Process
• Ownership of:
- Pre-sales project estimates and costs
- document templates for statements of work, projects reporting etc
- processes for forecasting resource requirements
- processes for project governance, project review and project closure
PRE-REQUISITIES/ CORE COMPETENCIES:
• Pushes and promotes ideas that move the business forward
• Creates optimism and confidence regarding change
• Acts swiftly in implementing agreed new ideas
• Shares wider communication and interprets in a local context
• Encourages cross boundary and collaborative working
• Identifies individuals with high potential and focuses their development to meet business needs
• Attracts, develops and deploys talented people
• Focuses activities on customers' business and priorities
• Plans and prioritizes workload and demands to ensure alignment with business objectives
• Creates an environment of constant delivery against stretch objectives
• Takes personal responsibility for the quality and timeliness of team deliverables
• Demonstrates urgency, drive, energy and enthusiasm
• Organizes structure, team, projects and processes to prevent duplication and deliver required results.
• Good understanding of the banking and financial markets.
• Strong ability to manage customer expectations combined with project management skills/experience
• Good understanding of the consulting sales process.
• Excellent oral and written communication skills are essential. (Chinese and English)
• Able and willing to travel.
If you're interesting,please send your CVs both English and Chinese to [email protected]
作者：wendytjh 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 猎头职位:HEAD OF OPERATIONS-China,IT& Financial backgroud -- wendytjh - (3474 Byte) 2008-5-13 周二, 14:02 (1319 reads)
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