業務内容
Support the 24h 365days middleware operation/system administration service as shifting labor as following
It is supposed that Shenzhen DataManagement team the members of which are daytime member manage these shift members and manage their work as a team leader. Shenzhen DataManagement team will be made at the same time.
◆manage DataManagement shift members and manage their work as a team leader
◆DB2 Health Check
DB2 Health Check using Tools by Quarter and make the violation report.
◆ITD review
review following by AHE application hosting guideline and create SOW with application owners
The following tasks are Shift members’ as primary, If they don’t have time enough to complete the tasks, daytime member should help them with these tasks.
◆Handling DB2 application form
Perform various work following by the procedure of the forms.
-execute the db2 scripts
-update the parameter of DBM cfg / DB cfg
-update the threshold of disk usage rate
-create and delete the tablespaces
-add and reduce the containers
-create the DpropR configuration
-create the DpropR Tivoli monitoring configuration
-create and delete the database / CAE catalogs / DDCS catalogs / DpropR Configuration
-resister and delete the new ID for DB instance or user ID
-restart the password of ID
-change the owner of the ID
-reset the count of failed login
-change groups of ID
-create the SQL command using grant or revoke, and execute it.
◆Problem management
-When the Tivoli alert occurred, solve the problem following by the procedure.
-manage the e-ESM ticket
-create and manage the US e-ESM ticket
◆Connection check
confirm the connection between HOST DB2 and distributed DB2 using the tool.
◆Check the password reset script
confirm if the password reset script finish without errors
◆SOX verification
SOX verification that we confirm whether db2 backup files are valid or not by Quarter
◆SOX/KCO request
answer the question of SOX/KCO request mail
◆Manage ID
manage ID and revalidate ID by quarter