I've just returned from a 3-days' trip in Shanghai. As I had heard so much about the Maglev when I was living in this city one year ago, I decided to hop onto one for my transfer from Pudong to town. Following is a brief summary of my encounter:
1330 Hr: Pudong Airport Arrival Hall (1st Floor)
1335 Hr: Found the Maglev schedule on the 3rd Floor – next train @ 1350 Hr
1340 Hr: Bought ticket for the ride (¥50/way on economy class or ¥40 for passenger with air ticket of the same day) and board the train
1345 Hr: Maglev took off from Pudong, 5 minutes before scheduled time
1351 Hr: Arrived at Longyang Station
1400 Hr: Got into a taxi at the fourth attempt. (The previous three drivers claimed that they didn’t know where Tomorrow Square is. One of them even claimed ignorant of People’s Square when I told him that the destination is close to it!)
1430 Hr: Arrived at JW Marriott at Tomorrow Square
This new mode of traveling (Maglev + taxi) reduces the amount of time on the road and costs for transfer from Pudong airport to the hotel in Puxi. My total transfer costs came up to ¥80 (¥40 for Maglev + ¥40 for taxi). However, it will cost more than taxi fare (¥120-150) if there are three or more passengers traveling together. There won’t be much time saving if the passenger misses the connecting Maglev and has to wait about 15-20 minutes for the next one.
I must say that this mode of traveling is also not suitable for passengers with more than a carry-on luggage. This is because there are about five flights of escalators and some walking involved (no trolley available at the tunnel connecting airport to Maglev station and Longyang station).
The Maglev currently runs between Longyang and Pudong from 8.30 am through 5.30 pm at every 20 minutes interval. There are racks above the seats and between cabins for luggage. I do not think it’s necessary to pay twice as much to travel on first class as it is a very short ride and there are few users now (more Maglev tourists than transfer passengers).
I agree that an official website should be set up fast to create more awareness among travelers and encourage higher usage. Some advertisements at the airport will certainly attract arriving passengers to use the service. The overall experience was good and I will still ride on Maglev the next time I go to Shanghai.