Purpose of the position
l To help implement SAP for Customer processes
l To help support post SAP implementation processes and enable benefits exploitation
l To architect the usage of IS applications which enables these business processes and to identify and deliver initiatives which enable their continuous improvement;
l To manage the prioritisation and delivery of work requests for the customer facing business process areas
Principal responsibilities
l Part of the SAP team to implement and support SAP in Region Greater China
l Ensure a good understanding of all the Customer processes and support the business in providing detailed knowledge of SAP
l To provide support for Customer processes
l Accountable as part of the team to ensure correct invoicing for product and rental – work closely with the business to drive best practices in revenue processes
l Internal consultant to the business for continuous business process improvement and exploitation of the IS investment· Collaboration with business in formulating business process strategy & programs for business area; stay abreast of business changes which could impact systems design;
l Provide measurable contribution to margin and ROCE for the supported businesses through continuous process improvement
l Provide the interface between IS and the business for the relevant business process area;
l Identification of opportunities for technological / strategic change within business area to improve business performance and gain competitive edge
l Business process design and improvement in collaboration with business;
l Coordinate resources with required centres: i.e. Software Development Centre / Global Development Centre; Global Centre of Excellence, to ensure continuity and delivery of new functionality;
l Establishing best practice across the region; collaboration with peers in agreeing standards;
Required critical behaviours
l Encourages innovation and the search for new solutions
l Ability to work and learn independently
l Multi-task and manage work across projects, enhancements and support activities in parallel
l Clearly and assertively expresses him/herself
l Flexible and Open to other people’s point of view
l Work effectively within regional peer teams
Required key skills (functional/technical)
l Expert knowledge of SAP and it’s application;
l Extensive experience of managing SAP projects
l Extensive knowledge of business processes and application functionality to enable the resolution of complex problems and influence continuous improvement;
l Ability to operate in a Regional environment
l Understanding of Information Technology and a deep appreciation of it’s business application
l Strong understanding and demonstrated use of IS and how it can be used for competitive advantage to support the business process;
l Able to explore technology and use leading edge thinking in order to broaden the knowledge of the business and transfer knowledge to the users;
l Ability to work and communicate with all levels of employees both local and global within the Linde Group;
l Excellent communication skills with a pro active attitude
Required qualifications/experience
l Minimum of 5-8 years of experience in SAP implementations
l Degree in appropriate functional area
l Proven track record of achievement
l Proven track record in SAP implementations – experience of being part of at least 2 implementations
