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 Senior Support engineer-深圳,入职初期安排美国总部培训 |
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Scoipion
头衔: 海归中士
加入时间: 2008/08/31
文章: 10
海归分: 570
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作者：Scoipion 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Responsibilities
-To perform technical support for BigBand Networks customers
-Take customer phone calls with respect to product issues and assist them remotely to quickly resolve outages
-To perform maintenance and upgrades of customer systems
-To record accurately information in a Remedy databa<x>se
-The role may require the candidate to in addition to taking phone calls during a regular scheduled shift be able to provide on call support nights and weekends according to a preset schedule
Requirements/ Qualifications
-Knowledge of video technologies, the cable tv industry, mpeg, ip networking, Microsoft windows, linux are helpful in this position
-Additionally the position requires strong anlytical skills, strong communication skills and a customer focus
-Good English
-2-3 years working experience in reputable English Environment Company
-Reputable known University
(注：该岗位的英语要求：能够和美国同事随时当面或电话沟通，全程面试会用英文)
msn:[email protected]
mail: [email protected]
作者：Scoipion 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 Senior Support engineer-深圳,入职初期安排美国总部培训 -- Scoipion - (1002 Byte) 2008-12-03 周三, 15:13 (891 reads)
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