The System Engineer (SE) interfaces with multiple members of the development organization and service desk. The SE demonstrates an enterprise view and understanding of systems and technologies. The SE is responsible for system design, installation and maintenance of hardware products, installation and maintenance of operating systems, monitoring and planning tools/processes, fundamentals of security, installing third party software, back up configuration and restoration of files, system patches, security updates and system upgrades. This includes documenting systems in accordance with company standards. The SE serves as a point of escalation and review for issues or concerns identified by the service desk or the monitoring system on a 24x7 basis.
The SE provides project leadership and develops solutions to improve the environment and enhance server performance and reliability. The SE is responsible for designing solutions to best meet customer needs as well as making and presenting recommendations to improve existing infrastructures. The SE works closely with the Operations Manager to ensure deliverables are met.
作者:zyx0622 在 IT 发贴, 来自【海归网】 http://www.haiguinet.com